Personal profile

About

  • Has served as a Professor and Administrator for over 50 years at 5 Universities: Syracuse, Colgate, U. of Missouri (St. Louis), McMaster (Canada)j and Nova Southeastern University (at NSU since 2009 when he came to assume role as department chair of Conflict Resolution Studies).
  • Appointed as first Ombuds at NSU for the Halmos College of Arts and Sciences and the Guy Harvey Oceanographic Center in 2002.
  • Initiated and led 5 different academic and conflict intervention programs during his 37 years at the internationally renowned Maxwell School of Syracuse University.
  • As Director of Training in Maxwell’s Executive Education Program, he presented workshops in leadership, negotiation, and mediation workshops to over 10,000 supervisors, managers, union leaders and employees in state and federal government.
  • As Head of Neil Katz and Associates organizational consulting firm, he has led workshops in emotional intelligence, workplace mediation, negotiation, leadership, and conflict resolution to over 200 prestigious organizations throughout the U.S.
  • Has specialized expertise in different psychological approaches including gestalt, overt and covert group dynamics, neuro-linguistic programming, and framing/reframing.
  • Has authored or co-authored over 60 publications including books, book chapters, and scholarly journal articles including several publications on Organizational Ombuds in Higher Education, and three editions of Communication and Conflict Resolution Skills which has been in print now for 40 years.
  • Served as one of the Head Researchers/Authors of 600+ page report on The Nature and Value of Ombudsmen in Federal Agencies (2016)
  • Has received many accolades including the Martin Luther King Jr. Human Rights Award from the Syracuse community for career long commitment to nonviolent conflict resolution and the principles embodied in Dr. King’s life and work, the Distinguished Professor of the Year Award from the College of Arts, Humanities and Social Sciences at NSU, and the William Kreidler Award for Distinguished Service to the Field of Conflict Resolution from the Association of Conflict Resolution, the premier professional organization in our area of expertise.

Related documents

Education/Academic qualification

Ph.D., University of Maryland

… → 1974

M.A., St. Louis University

… → 1969

B.A., St. Louis University

… → 1967

External positions

Emeritus Professor, Syracuse University - Public Administration Program, Maxwell School of Citizenship and Public Affairs

Jan 1 2004 → …

Adjunct Professor, Syracuse University - Whitman School of Management

Jan 1 2004Dec 31 2023

Program Manager, Faculty Associate and Associate Professor Emeritus, Syracuse University - Maxwell School of Citizenship and Public Affairs

Jan 1 2000Dec 31 2009

Adjunct Professor, Syracuse University - Newhouse School of Communication

Jan 1 2000Dec 31 2020

Associate Director, Program in the Analysis and Resolution of Conflict, Syracuse University - Maxwell School of Citizenship and Public Affairs

Jan 1 1985Jan 1 2000

Director - Summer Institute on Creative Conflict Resolution, Syracuse University

Jan 1 1973Dec 31 2012

Director - Program in Nonviolent Conflict and Change, Syracuse University

Jan 1 1972Dec 31 2000

Assistant / Associate Professor, Syracuse University - Maxwell School of Citizenship and Public Affairs

Jan 1 1972Dec 31 2000

Visiting Professor, Colgate University

Visiting Professor, McMaster University

Visiting Professor, University of Missouri-St. Louis

Disciplines

  • Social and Behavioral Sciences
  • Peace and Conflict Studies