Enhancing Mediator Artistry: Multiple Frames, Spirit and Reflection in Action

<p> This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field. <ul> <li> Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work. </li> <li> Emphasises both internal and external factors as important sources of influence when negotiating conflicts. </li> <li> Explores the cultural and institutional frameworks that have shaped intervention processes. </li> <li> Considers what techniques might work when, how and why. </li> <li> Demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution. </li> </ul></p>